Smart Community Management Platform for Property Management Companies to Manage Residents, Requests, Access, and Building Operations
A comprehensive property management platform with resident mobile app, service requests, access control, courier management, and internal marketplace.
Reduced support calls by 20-40% through self-service features and automated request management.
Increased property value perception by 5-10% through premium smart living experience.
Reduced operational costs through automated workflows, digital access control, and efficient service management.
The Idea Behind the Project
A comprehensive smart community management platform designed for property management companies with a web-based management dashboard and mobile application for residents. The platform enables property managers to efficiently manage building operations while providing residents with convenient access to building services, service requests, access control, and community features.
The system includes service request management for technicians and security, digital access control for doors and gates, courier management and guest access, internal marketplace for residents, and a directory of trusted contractors and service providers. With automated workflows, real-time notifications, and comprehensive management tools, the platform transforms residential building management and enhances resident satisfaction.
Project Challenges
The client needed a comprehensive platform to manage residential buildings and enhance resident experience through digital services.
Main challenges:
• Manual management processes for property management companies
• Lack of digital channels for residents to access building services
• Inefficient service request handling for technicians and security
• Manual access control for doors and gates
• Difficulty managing courier deliveries and guest access
• Need for internal marketplace and contractor directory
Provided Solutions
Property Management Dashboard
We developed a comprehensive web-based management dashboard that enables property management companies to manage residents, track service requests, control access, monitor operations, and analyze building performance.
Resident Mobile Application
We built a mobile application for residents that provides convenient access to building services, service requests, digital access control, payment processing, announcements, and community features.
Service Request Management
We implemented an automated service request system that enables residents to call technicians and security, track request status, and enables management to assign, monitor, and resolve service requests efficiently.
Digital Access Control System
We created a digital access control system that enables residents to open doors and gates remotely through the mobile app, manage guest access, and provides secure access management for building entrances.
Courier and Guest Management
We developed a courier management system that handles delivery notifications, access authorization, guest passes, and enables residents to manage deliveries and visitor access seamlessly.
Internal Marketplace Platform
We built an internal marketplace and contractor directory that connects residents with trusted service providers, technicians, and local businesses, creating a community ecosystem within the building.
Key Features Overview
Management Dashboard
Comprehensive web-based dashboard for property management companies to manage residents, requests, access, and building operations.
Resident Mobile App
Mobile application for residents providing access to building services, service requests, payments, announcements, and community features.
Service Request System
Automated service request system for calling technicians and security with status tracking, assignment, and resolution workflows.
Digital Access Control
Digital access control system enabling residents to open doors and gates remotely through mobile app with guest pass management.
Courier Management
Courier delivery management system with notifications, access authorization, and delivery tracking for residents and management.
Internal Marketplace
Internal marketplace and contractor directory connecting residents with trusted service providers, technicians, and local businesses.