Mental Health Platform Samata Health

A personalized mental health platform that supports corporate employees to fulfill their therapy needs from A to Z.

1 second

Improved speed for request processing from 15 to 1 second.

x10

Increased platform’s speed x10 and fixed all security issues.

24/7

Instant messaging and 24/7 helpline with mental health experts.

Quality Audit

Detailed audit of the current system for future developments.

The Idea Behind the Project

Samata Health is the US-based personalized mental health platform built for growing teams.

With its usage-based rates, it provides high-quality mental health care to teams of all sizes with zero barriers to access.

No matter where you work in the world, you can find a licensed therapist to lean on in your mental health journey.

Samata Health helps employers build healthy team cultures through therapy care, supportive tools, and workshop series on all things mental health.

Project Challenges

The client needed a dependable and proficient team to improve their platform’s performance and fix critical technical issues that caused big user complaints and dissatisfaction with using the website.

Main issues:

  • Unstable work of the platform and significant problems with its optimization
  • Slow website speed
  • No project documentation
  • Security issues and compliance with privacy regulations
Samata Health

Provided Solutions

  • In-Depth Platform’s Audit & Documentation

    We conducted a thorough assessment of the current system and created documentation with its business processes, features, architecture, and bottlenecks for further development and troubleshooting needs. 
  • Enhanced Security & Database Backup

    The website now has a strong logging system in place that monitors user activities and technical occurrences, making it easier to quickly identify and fix problems.
  • Site Speed & Performance Enhancement

    We greatly increased the platform's speed (from 10-15 seconds to 1 second) and enhanced user experience by resolving its performance issues, guaranteeing that users can quickly access therapists and get support on their mental health queries.
  • Fixed Issues with Email Notifications

    We fixed email notification issues and ensured platform stability by thorough testing and quality assurance. Now that users can count on the platform to work as it should, their level of satisfaction will increase.

As a result of enhanced performance, Samata Health platform became a place of trust and support among employees seeking to prevent burnout, reduce stress and enhance their mental health and well-being as a whole.

Key Features Overview

  • Personalized Matching

    With a personalized matching algorithm, every employee can find a licensed therapist that will perfectly match their needs.

  • Session Booking

    Employees can schedule new and follow-up therapy 1:1 sessions with experts just with the click of a button. No wait lists or phone calls needed.

  • Usage-Based Rates

    Employers pay only for therapy sessions their team members actually use.

  • Supportive Content

    The platform provides users with an extended pool of resources on mental health topics in different formats, i.e. articles, videos, wellbeing workshop series.

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